The car mechanic team at BJ Autos and the Northland Tow Bar and Trailer Centre are totally committed to always doing the best top-quality work when completing their jobs. Most importantly however our team strives to deliver to our customers the best productivity and efficiency possible because customer satisfaction is what our company is built on. Our company philosophy at BJ Autos is to “Deliver the Best Value Service” to our customers always.
We have a family like relationship with our team and we hope that respectful, friendly, helpful atmosphere extends to our customers when they come to see us. Our aim is to provide an environment where our customers can have peace of mind and confidence. We want our customers to know that we are looking after their vehicle in the most professional manner possible. That way our customers know they are getting the best value for the money spent on their vehicle repairs.
Our staff at reception are waiting to extend a warm welcome and accommodate your needs for making an appointment. Our team are trained to assess all aspects of our customer’s needs. We provide that old fashioned personal touch because people matter! Peoples needs and required attention matter a lot, and customer satisfaction is paramount to BJ Autos. We believe in going that extra mile. We provide you with a one stop shop. The BJ Autos car mechanic team can arrange all aspects of repairs, maintenance, parts and services for your vehicles.
We aim for minimum down time. Completing work on time is an objective that we are aware of always. We will always maintain good communication on a regular basis while your vehicle’s in the care of our team. If any issue arises and we need more time to complete the work on your vehicle we will immediately inform you. We will only carry out work initially approved by you. If we find anything extra that needs doing we will advise you of any extra costs for your approval before we start.